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Company Information
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Employee Handbook
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Approved Chemicals
FAQs
Workplace Safety
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Safety Data Sheets
- Envirox SDS Sheet
- Sprayway Glass Cleaner SDS Sheet
- BarKeepers Friend SDS Sheet
- Sals Suds SDS Sheet
- Lysol Toilet Cleaner SDS Sheet
- Odoban SDS Sheet
- Limeaway SDS Sheet
- Endust
- Easy Off Oven Cleaner SDS Sheet
- LA Totally Awesome SDS Sheet
- Zep Mildew/ Mold Remover SDS Sheet
- GERMICIDAL BOWL CLEANSE SDS Sheet
- Chemicals
Maid Central
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Clocking in and out
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Uploading Images
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Notes
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Schedule
- Articles coming soon
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Time off Request
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Requesting Time clock Change
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Tips from Clients
Techniques
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Bathrooms
- High Dusting the bathroom
- Dusting Light Fixtures
- Cleaning Bathroom Mirrors
- Cleaning Bathroom Sinks
- Cleaning Glass Showers
- Cleaning tub/shower combo
- Cleaning the toilet
- Replacing the trash can liner
- Folding Toilet Paper
- Folding Towels in Bathroom
- Vacuuming the bathroom floor
- Mopping the bathroom floor
- Replacing Items When Finished
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Bedrooms
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Common Areas
- High dusting hallways
- Vacuuming hallways
- Vacuuming stairs
- How to dust living room
- Blinds and window sill cleaning
- Staging living room
- Vacuuming living room
- Cleaning window sills
- Glass door cleaning
- High dusting laundry room
- Laundry room trash
- Vacuuming laundry room
- Cleaning laundry room floors
- Laundry room- replacing items
- Unplugging Items
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Kitchen
- How to high dust in the kitchen
- Dusting wall hangings
- Cleaning kitchen countertops
- Cleaning kitchen cooktops
- Cleaning kitchen cabinets
- Cleaning inside the microwave
- Wiping kitchen appliances
- Cleaning the Interior of the oven
- Cleaning inside of the refrigerator
- Cleaning kitchen baseboards
- Wiping Kitchen Trashcan
- Kitchen trash
- Vacuuming the kitchen
- Mopping the Kitchen
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Dusting
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Floors
- Articles coming soon
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Deep Cleaning (TTB)
Field Policies and Forms
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Damage and Breakage Form
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Favorite Things
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Employee Suggestion Form
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Emergency Contact
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Monthly 1-1 Form
Training
Playbooks
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Company
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Customer Service
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Scheduling
- Scheduling Overview
- Scheduling Golden Rules
- Hours and Availability
- Types of Clients
- Services
- Service Areas
- Technician preferences
- FAQ's
- Payments
- Video: Moving An Appointment
- MaidCentral Scheduling Tutorial
- Video: Skipping Appointment
- Video: Cancelling Services
- Video: Scheduling Out
- Video: Removing Areas from Existing Job
- Videos MC Scheduling Compilation
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Sales
- Phone Etiquette
- Leads
- New Lead Phone Script
- Quotes
- FAQ's 1st time TTB or Move In/ Out Cleanings
- Flex Client FAQ's & Agreement
- Upselling
- Services
- Payments
- Service Areas
- Types of Clients
- Hours and Availability
- Services Checklists
- Presenting Value
- Building Value
- Sales Objections
- Understanding and Handling Objections
- Video: Sending Text Messages in MC to Leads
- Video: Responding to New Leads
- Video: Booking New Lead in MC
- Video: Dirt Code
- Video: Understanding the Dashboard and Sales Process in MC
- Video: Quoting a Cleaning Service
- Video: Following Up on Quotes
- Video: Following up on Leads
- Video: Modifying Quote By Wet/Dry Room Removal
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Forms
Getting Started
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Overview
- Articles coming soon
Other
- Articles coming soon
Popular Articles
Newest Articles
Recently Updated Articles
2024 Holidays
2024 Holiday Calendar
| Monday | January 15th | MLK Day |
| Monday | May 27th | Memorial Day |
| Wednesday | June 19th | Juneteenth |
| Thursday | July 4th | 4th of July |
| Monday | September 2nd | Labor Day |
| Thursday | November 28th | Thanksgiving Day |
| Friday | November 29th | Friday after Thanksgiving |
| Wednesday | December 25th | Christmas Day |
*Highlighted Dates Are A Paid Holiday- non Support Staff Holiday pay will be effective 90 days after employment (Full Time Employees Only). Pay Rate: $15 per hour * 8 Hours ($120) per holiday. You must work the day before and after unless approved in advance to be paid for the holiday. Unpaid holidays will be paid if perfect attendance for full quarter. We will run half staff on Christmas Eve and New Years Day.
How do I sign up for 401k?
401k is an automatic enrollment after 60 days of employment. If you wish to opt out of this enrollment, please let the office manager know.
How do I enroll into Health Insurance benefits?
Contact the office manager for more information, eligibility begins after 90 days of employment.
Video: Technician Pay Review
Pay Explained